Our latest thinking on public services

Apr 22
2 min

Oliver Cappleman: I’ve learnt that… the ‘public service ethos’ is central.

Olly’s reflection: Over the last 10 years at MV I have learnt that the ‘public service ethos’ continues to be central to effecting real...

Eliza Hardwick: I've learnt that... every challenge is different

admin

Apr 19
1 min

Eliza Hardwick: I've learnt that... every challenge is different

Eliza's reflection: I’ve learnt that each individual works, operates and sees things from a different perspective. Having worked in...

Mark Bandalli

Apr 15
2 min

Mark Bandalli: I've learnt that... strong relationships are essential in public services

Mark's reflection: Delivering public services through new and innovative delivery models usually requires some form of legal agreement...

Emmet Regan

Apr 8
1 min

Emmet Regan: I’ve learnt that… communication needs to be at the heart of everything we do

Emmet's reflection: I’ve been asked to reflect on my time and to think about a lesson or impression that has stayed with me. This was no...

Micol Tedeschi

Apr 7
2 min

Micol Tedeschi: I’ve learnt that… public services are about the whole social economy

Micol's reflection: I have learnt that public services are about the whole social economy, not just the public sector. The work of the...

Matt Carter

Apr 5
1 min

Matt Carter: I’ve learnt that… partnerships are the bedrock of how the NHS works

Matt's reflection: During my time at MV, I have learnt that if your objective is to facilitate true and lasting partnerships, objectivity...

Will Carruthers

Mar 31
2 min

Will Carruthers: I’ve learnt that… uncertainty is a feature of public services

Will's reflection: Since I joined MV, as a company we’ve constantly been waiting for certainty. But, rather unhelpfully, the last two and...

Jordan Binedell

Mar 29
2 min

Jordan Binedell: I’ve learnt that… transformation is how you work with and win people round

Jordan’s reflection: I’ve learnt that transformation is not a technical exercise – it’s the engagement of the hearts and minds of all the...

Andrew Laird

Mar 26
1 min

Andrew Laird: I’ve learnt that… we must invest in our public services

Andrew's reflection I’ve been reflecting on why I’m so interested in public services – and why I care so much about public services....

Alissa Davies

Mar 22
2 min

Alissa Davies: I’ve learnt that… strategy should never lose sight of the people using the service

Alissa’s reflection: I have learnt that when designing strategies, you should never lose sight of the people using public services. I’ve...

Lily Mellen

Mar 19
2 min

Lily Mellen: I’ve learnt that… equality needs to be more than a word, it must mean real change

Lily’s reflection: I’ve learnt that equality needs to be more than a word, it must mean real change. Every decision made by public...

Michael Wyatt

Mar 15
2 min

Michael Wyatt: I’ve learnt that… empowering front-line staff is a powerful tool

Michael’s reflection: I’ve always felt like I can generate more change, and deliver positive outcomes for my community, if my superiors...

Laura Power Wharton

Mar 12
2 min

Laura Power-Wharton: I’ve learnt that… personalised services work best

Laura’s reflection: I’ve learnt not to make assumptions about service users, and that the best services are personalised. These points...

David Fairhurst

Mar 8
2 min

David Fairhurst: I’ve learnt that… you need to build bridges between central and local government

David’s reflection: I have learnt that for the machinery of government to work, central government policy developers need to translate...

Agata Miśkowiec

Mar 5
2 min

Agata Miśkowiec: I’ve learnt that… it is important to bold and visionary, even in times of crisis

Agata’s reflection: During my time with MV, I have been privileged to work with some of the most inspirational public sector leaders I...

John Copps

Mar 1
2 min

John Copps: I’ve learnt that… place should be at the centre of how we organise public services

John’s reflection: I’ve learnt how we all are attached to the place we live, and that this insight should be at the centre of how we...

Introduction to the personal reflections from Mutual Ventures’ team

Andrew Laird

Feb 28
1 min

Introduction to the personal reflections from Mutual Ventures’ team

To celebrate our tenth birthday, Mutual Ventures’ Managing Director Andrew Laird introduces a series of personal reflections from the...

Our team's insights from 10 years of Mutual Ventures

admin

Feb 28
1 min

Our team's insights from 10 years of Mutual Ventures

This year we are celebrating Mutual Ventures’ tenth birthday. During that time we’ve learnt a huge amount and had a lot of fun working...

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