

What next for public services in 2026?
The next twelve months will be critical for public services and determine the scale of the reform that will be delivered in the next three years. John Copps picks out some of the areas to watch out for. 2025 felt like stuttering progress for a government that has styled itself as a champion of public services. It was always going to be a tough job, but the rollercoaster of the previous ten years has not been replaced by something that feels like stability. There’s been lots o

John Copps
Jan 66 min read


Let's get smarter with AI implementation
In this article, Ross Murray talks directly to local authority leaders and teams that have started on their AI journey. He explores common pitfalls and sets out four essential principles for implementing AI effectively, ensuring councils can harness its potential for cost savings and improved services while avoiding the risks of rushed or poorly planned deployment. At the moment, it seems like wherever you look people are talking about AI. Local government is no different, wi

Ross Murray
Nov 24, 20255 min read


Radical Reformers ep.105: AI and public services, with Adrian Brown, Chief Executive of Windfall Trust
T his week on Radical Reformers, I welcomed Adrian Brown, Chief Executive of Windfall Trust , to explore how artificial intelligence will continue to reshape public services. Adrian provides us with a grounding in AI and how it will inevitably touch every aspect of our lives. Most of the discussion is focused on the awesome opportunities and worrying risks that AI poses for public services. While AI might help us navigate complexity, understand data and speed up services, we

Andrew Laird
Oct 16, 20251 min read


The AI Adoption Gap: Practical steps for local authorities to turn hype into service improvement
In this blog, Yannick Mitchell considers the gap between expectation and reality and outlines three practical steps local authorities can...

Yannick Mitchell
Oct 3, 20254 min read


Case study: CCIN Artificial Intelligence Guidance Framework
Client: Co-operative Councils’ Innovation Network (CCIN) Date: August to December 2024 Challenges faced by the client: Councils across...

Mutual Ventures
Jan 6, 20252 min read


Watch now: Co-operative Values Driven AI – a new guidance framework
Watch our webinar Co-operative Values Driven AI – a new guidance framework. Councils nationwide are under increasing financial pressure...

Andrew Laird
Dec 4, 20241 min read


AI in public services – where do you start?
Andrew Laird looks at the potential of AI in public services and the lessons learnt from the recent exploratory work completed by a group...

Andrew Laird
May 7, 20243 min read


Catch up on our webinar: AI in Public Services – The Art Of The Possible
Catch up on our webinar - AI in Public Services - The Art Of The Possible - held on Wednesday 7th February 2024. Watch here Artificial...

Mutual Ventures
Feb 9, 20241 min read


MV awarded place on government AI framework
Mutual Ventures has been named as a supplier on the Crown Commercial Service (CCS) Artificial Intelligence (AI) Dynamic Purchasing System...

Mutual Ventures
Dec 21, 20231 min read


Be both bold and careful when adopting AI in public services
Artificial Intelligence is developing at breakneck speed with the standard Silicon Valley attitude of “go fast and break things”. This...

Andrew Laird
Dec 12, 20234 min read


Catch up on our webinar: A Values-Driven Approach to AI in Public Services
Catch up on our webinar - A Values-Driven Approach to AI in Public Services - held on Monday 4th December 2023. Watch here Until...

Mutual Ventures
Dec 4, 20231 min read


Case study: AI-Powered Council – Newcastle City Council AI Strategy First Steps
Client: Newcastle City Council Date: September – October 2023 Challenges faced by the client: The leadership of the Newcastle City...

Mutual Ventures
Nov 8, 20232 min read


A values-driven approach to AI in public services
Artificial Intelligence has the potential to change public services. An instinctive reaction can be to jump immediately to the...

Andrew Laird
Nov 7, 20234 min read


Radical Reformers ep.55: Council Transformation with Stephen Young
Stephen Young, Chief Executive, Halton Borough Council This episode is with Stephen Young who has been chief Executive of Halton Council...

Andrew Laird
Jun 29, 20231 min read


Now is the time for a new blueprint for public service reform
Public services are lacking a clear overall vision but now is the time for our political discourse to rise to the occasion and provide us...

Emmet Regan
Jun 8, 20234 min read


Innovation is only as good as the system in which it operates – reflections on the 2020 Intelligent
MV’s Umar Majid reflects on February’s Intelligent Health Conference in London – asking what we can learn from the best innovations in AI...
Umar Majid
Feb 24, 20202 min read

