When systems are designed around trust and relationships, they create change. Sophie Coles argues that great public services are about...

When it comes to public service reform, large swathes of public services have been experiencing “delivery paralysis”. In this article, Prof Donna Hall and Andrew Laird explore why this is and what can be done about it. This article kicks off an Autumn of content from the Mutual Ventures team focused on supporting a stronger delivery focus in public services. #GettingStuffDone #DoingTheRightStuff!! Where we’ve been – and where we are… Reading the conference programmes for this