Catch up with the second in out #GettingStuffDone webinar series, where guests will focus on gripping and driving outcomes. Achieving outcomes must be integrated into the culture of delivery. Targets, measures and incentives are a powerful way of understanding, tracking and driving delivery performance. However, they need to be applied intelligently, based on what is needed in a place and in the context of existing systems, relationships and culture. There are pitfalls to av

Catch up with the third in our #GettingStuffDone series, where guests discussed the importance of creating a learning environment. Listening, learning and improving must be built into the culture of delivery. A successful learning culture creates a community of people that are engaged, feel able to contribute, and enjoy each other’s challenge. A key aspect of this is trust: giving practitioners the permission to use their judgment, whilst maintaining a clear line of account

In the latest Radical Reformers episode, I welcome Des Murray, Chief Executive of North Lanarkshire Council and Chair of Solace Scotland. Des shares his personal journey from growing up in Lanarkshire to leading the council in his hometown, highlighting the power of local roots and the value of a generalist perspective in leadership. He explains how North Lanarkshire’s “one plan” approach integrates housing, economy, infrastructure, and digital strategy to deliver real change

Watch the first in our #GettingStuffDone webinar series and explore the power of relationships. Public services are a people business. This is true from top to bottom: the shaping force of democratic politics, the responsibility to all citizens, the care of vulnerable children and adults, and a workforce motivated by public service.  Relationships with and between colleagues, stakeholders, and partners are what make or break the delivery of programmes and projects. Ultimate

In this article, Andrew Laird argues that each level of government should have to justify why they aren’t passing power down to the next. It's a deliberately provocative title... of course it's not true for everything. But I'd love it if we started with that. I think it’s probably fair to say that every level of government over estimates its own importance and ability to effect positive change. There is a cultural reluctance to pass power, resources and responsibility to the

In the latest episode of Radical Reformers, I talk to Helen Bailey, Chief Executive of Sutton Council. Helen brings the rare experience...

When it comes to public service reform, large swathes of public services have been experiencing “delivery paralysis”. In this article, Prof Donna Hall and Andrew Laird explore why this is and what can be done about it. This article kicks off an Autumn of content from the Mutual Ventures team focused on supporting a stronger delivery focus in public services. #GettingStuffDone #DoingTheRightStuff!! Where we’ve been – and where we are… Reading the conference programmes for this