‘Ideas are easy but delivery is hard’ is one of the truths of government.

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This government is set on change and has put public service reform at the heart of its agenda.

But making change happen is easier said than done. Plans are one thing but executing them is another thing entirely.

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Delivery needs to take place in a culture that supports change, sets expectations of high performance, and that listens and learns from feedback. This includes a set of shared values, ethos of public service, and expectations around ‘the way things are done.

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Mutual Ventures an expert in delivery and has fifteen years of experience supporting central government and local public services to improve services for residents and services users.

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Our video below shows our approach to delivery and Getting Stuff Done.