In this article, Kate Copeland, with support from colleagues Andrew Laird, Anya Kemble and Catriona Moore, reflects on one of the biggest challenges places are facing when trying to embed relational public services: how to move beyond successful pilots and pockets of good practice to create lasting, system-wide change? Drawing on discussions from the recent Towards Relational Public Services (TRIPS) Conference, where they led a workshop exploring the role of leadership in cre

In the latest episode of Radical Reformers, I speak to Professor Toby Lowe from the Policy Evaluation and Research Unit at Manchester Metropolitan University. Radical Reformers listeners will probably know Toby as a leading Human Learning Systems expert who takes a real interest in the practical delivery of meaningful public service reform. Like the Mutual Ventures team, he is no fan of New Public Management models built on control, targets and standardisation! At the heart o

In this final part of the three-part series on AI and Local Government Reorganisation (LGR), Ross Murray explores the need for smart leadership that harnesses modern technology to support LGR. It’s often said that technology projects succeed or fail based on the quality of leadership rather than the technology itself. This feels particularly true in the case of AI and LGR. Combining multiple district councils into a single unitary authority demands a change in management and