We help public sector organisations harness the power of artificial intelligence to deliver better, more sustainable public services, always with people at the heart of transformation.
Our approach is to develop a clear, values-driven AI strategy that balances innovation with accountability, ethical safeguarding and sustainable delivery. We believe that people should be equipped to use AI in genuinely impactful ways that improve public services for all.
We act as a strategic partner, not a technology vendor, guiding you through every stage of your AI journey.
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Our AI transformation offer is shaped by ongoing conversations with colleagues across public services and a deep understanding of the practical challenges they face in implementing AI. We draw on these insights to provide support that is relevant, realistic, and responsive to the needs of the sector as they navigate the complexities of AI adoption.
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Value-based AI strategy
Readiness
Builds the foundations for a successful AI journey by assessing your organisation’s data, culture, and digital maturity, and developing a clear, council-wide AI strategy and roadmap.
Options appraisal
Rigorous, problem-led analysis to identify and recommend the best-fit solutions, AI or otherwise, ensuring technology choices are tailored to your real challenges and local context.
Implementation
Focuses on people and process, embedding AI tools through change management, workforce engagement, process redesign, and robust ethical governance so that AI is trusted and actively used.
Learning partner
Provides independent evaluation of AI’s impact, using data and stakeholder feedback to measure benefits, capture lessons, and inform future investments for continuous improvement.
Case studies
Artificial Intelligence Guidance Framework:
We worked with the Co-operative Councils’ Innovation Network (CCIN) and Newcastle City Council to help eight member councils explore how AI can be used responsibly in local government.
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Through collaborative workshops and research, we developed an AI Guidance Framework that sets out practical principles, key use cases, and governance considerations. This framework helps councils make informed decisions about AI adoption while staying true to co-operative values and ensuring ethical, people-centred implementation.
Why this matters: AI offers huge potential for local government, but without clear guidance it can lead to ethical risks and wasted investment. This framework gives councils the confidence to adopt AI responsibly and in line with their values.
Getting Started with AI: Social Enterprises
We supported a group of five large social enterprise providers of health and social care services to explore the opportunities and threats of AI. We supported them in developing their first steps on their journey towards a comprehensive AI strategy to ensure they were well equipped to take advantage of the opportunities AI offers, and enable them to take a fair balance between being innovative and managing risks.​
Why this matters: This work was significant as it identified that back-office productivity was the most practical and immediate starting point for adopting AI across these organisations, rather than riskier patient-facing applications. By streamlining administrative tasks, organisations are able to free up valuable staff time for frontline care and interpersonal support, allowing them to balance the benefits of innovation with the safety required in public services.
AI Strategy First Steps
We supported Newcastle City Council to take its first steps towards an AI strategy. Through discovery workshops and readiness assessments, we helped the council understand its digital maturity, identify high-value use cases, and develop a clear roadmap for responsible AI adoption.
Why this matters: Starting with a structured approach ensures councils avoid costly mistakes and build confidence in AI, creating a foundation for ethical, effective implementation.
To find out more about how we could help you consider AI implementation, get in touch with MV Senior Consultants, Yannick Mitchell or Ross Murray
