Client: Norfolk County Council Date: July 2025 Challenges faced by the client: Norfolk County Council (NCC) is actively exploring Local Government Reorganisation (LGR) options to improve efficiency, strengthen place-based service delivery and enhance strategic capacity across Norfolk. This work sits within a politically sensitive and complex operating environment, where functions currently delivered by seven district and borough councils vary considerably in scope, scale and

Catch up on our webinar Local Get Britain Working plans: what next for your area? held on Tuesday 25th November. Every area has produced its own Local Get Britain Working plan. As the ink dries on these plans, what have we learnt from the process and what happens next? Our webinar looked at the key themes emerging from local plans, how partners providing employment support, health and skills are planning to collaborate, and what this means for the way local services will be

In this article, Ross Murray talks directly to local authority leaders and teams that have started on their AI journey. He explores common pitfalls and sets out four essential principles for implementing AI effectively, ensuring councils can harness its potential for cost savings and improved services while avoiding the risks of rushed or poorly planned deployment. At the moment, it seems like wherever you look people are talking about AI. Local government is no different, wi