Mila Lukic, Chief Executive of Bridge Outcomes Partnership
This conversation is with Mila Lukic, the Chief Executive and co-founder of Bridges Outcomes Partnerships, a social enterprise operating in the social investment space.
Now before you conclude that this will all be about financing mechanisms – there is a little on that – but what the conversation is really about is how to encourage and support innovation in public services.
We talk about social impact bonds and outcomes-based commissioning and how these mechanisms help focus services on the ultimate outcome you are trying to achieve rather than the process. Many contractual arrangements are rigid and limiting in terms of being able to make in-flight adjustments to services and to try new things.
This should be of great interest to anyone working on designing, commissioning or delivering public services – I hope you learn as much from it as I did!