Mutual Ventures

New delivery models

We support structural changes to the way public services are delivered to improve quality and sustainability. This might include redesign of existing services or new organisational forms, such as public sector-owned trading companies, joint ventures and independent social enterprises.

New models can deliver significant benefits for public services. They can support a focus on improvement, save money and encourage innovation. We have substantial experience of delivering new models for children’s services, enabling a total focus on delivering outcomes for children and young people.  In the NHS, rising demand, increasingly complex care needs, and upwards cost pressures create a compelling case for change.

The NHS Five Year Forward view highlights the need to develop ‘new care models’ to deliver on its promise of integrated care. The integration of health and social care can be supported by binding together different parts of the system, giving everyone a stake in success and encouraging whole-system thinking.

Mutual Ventures can guide your service through the end-to-end process for establishing a new model:

Alternatively, we can support you to review your current operating model and service design, for services that remain within a local authority setting.


If you would like more information or to discuss how we can help, please get in touch with John Copps:

Some examples of our work:

MV worked with Sussex Community NHS Foundation Trust to design and develop a Special Purpose Vehicle (SPV) to allow  the acquisition and integration of primary care services with the Trust’s own community services. Read the full case study.

MV was appointed by Sunderland City Council to support the development of a new organisation to deliver children’s services, Together for Children. This support included advising on business development and strategic marketing, and helping the new leadership team design and implement new staff engagement practices. Read the full case study

MV supported Sandwell MBC to set up a public service mutual to run school support services. This was in response to increasing competition from the private sector and reducing council budgets. The transition to a PSM secured approximately 450 jobs and ensured the continued provision of quality services for schools. Read the full case study

Rochdale Adult Social Care team delivered a range of services to the local community, primarily focused on people with Learning Disabilities and Older People. The team decided to become a public service mutual through the Cabinet Office Mutuals Support Programme, which funded the support of the MV team and enabled the new organisation, PossAbilities, to be created. Read the full case study

Devon County Council Youth services – MV worked with Devon County Council to establish a new model (Space*) by: exploring a range of delivery models; business planning; developing a social impact and social value framework; testing legal form and governance of the mutual; and implementation planning. Read the full case study

Libraries Unlimited established as an independent staff and community owned mutual with charitable status on 1st April 2016. This was in response to changing community needs and financial constraints. Being a charity enables Libraries Unlimited to ensure that customers, staff and communities directly influence the design of services and the future of the organisation. Read the full case study