News and views
The fix? Improving public services through design thinking
POSTED ON
26 September 2017
Sneh Jani argues that public service providers need to embrace ‘design thinking’ to improve experiences, outcomes and make services more efficient. Traditional approaches to designing services have failed to achieve the step-change in outcomes demanded by the public. Taking a more radical approach to design, borrowing from the creative industry’s fascination with ‘user experience’, could…
Combining the best of the public and private sectors: the case for Public Service Mutuals
POSTED ON
3 August 2017
Writing for the LSE politics and policy blog, MV’s Andrew Laird explores the case for public service mutuals in the current political environment… It’s difficult to say where we are on domestic public service reform right now. Brexit was always going to take up huge amounts of parliamentary and ministerial time – but with a narrow…
Welcoming Kelly Swaffield to the team!
POSTED ON
25 July 2017
We are delighted to welcome Kelly Swaffield to the MV team. Kelly joins us as a Managing Consultant and will lead our new Performance Improvement team. Prior to joining Mutual Ventures Kelly spent 20 years in local government children’s services departments, and has led on a number of major transformation and improvement programmes across Children’s…
We need devolution deals – and we need them now
POSTED ON
12 July 2017
Writing for HuffPost, MV’s Andrew Laird makes the case for more devolution against the backdrop of central government uncertainty… “Getting on with the job” is going to be challenging for the Ministers who make up this government. Firstly, the Brexit negotiations will overshadow domestic policy and public service reform. Secondly, in a hung parliament (our second…
The future success of NHS Vanguards depends on choosing the right organisational form to deliver
POSTED ON
23 May 2017
New organisational forms, planned and developed locally, will help to make integrated care the norm argues John Copps. A version of this article was published in the HSJ – click here. As a test bed for new models, Vanguards will play a central role in determining the shape of integrated healthcare over the years to…
Wearside leads the way with a new generation of children’s service
POSTED ON
22 May 2017
Sunderland City Council has developed an innovative new model for children’s services, supported by Mutual Ventures, writes John Copps. This article was originally published in the LGC – click here. The city of Sunderland has barely been out of the news over the last twelve months – from the first area to declare its support…
Now the poetry is over: how metro mayors can govern in prose and deliver for citizens
POSTED ON
12 May 2017
MV’s Emmet Regan looks at how a close focus on delivery can help the new metro mayors meet their pledges to citizens. New ‘metro-mayors’ are now in place in Manchester, Liverpool, the West Midlands, the Tees Valley, Cambridgeshire and Peterborough, and the West of England. The newly elected politicians have an ability to drive forward…
