Mutual Ventures

Our Balance Diagnostic tool

Public sector leaders face an unprecedented challenge from increasing demand for services, rising complexity of need, and an environment of decreasing resources. These challenges cannot be solved by a single response and require a balanced approach.

The Mutual Ventures Balance Diagnostic Tool is based on a self-assessment questionnaire. It is designed to help public service leaders understand the key challenges they face, the interplay between them, and to identify their strengths and weaknesses. It focuses on four interconnected areas:

  • Resources – the knowledge, assets, people and money you have available
  • Demand – your understanding of the extent of need in your area, now and in the future
  • Complexity – the nature of and relationship between needs in your area
  • System – wider influences within the national picture, local economy and other partners

Completing the tool

You will be presented with a series of questions asking you about the challenges that your service(s) face and your readiness to address them.

We encourage you to be as candid as possible in your responses, as this will ensure the diagnostic assessment is accurate and helpful.

In total it will take approximately 15 minutes to complete the assessment process.

Click here to start the process.


The Balance Diagnostic Tool results will provide you with actionable insight alongside data visualisations. The type of outputs of the Diagnostic Tool produces are set out below:

Please note that this tool is designed for public sector organisations exploring the options for delivering differently. We ask that you respect this and do not submit a request if this does not apply to you.