Mutual Ventures

Adult social care

Adult social care leaders face an environment of increasing demand for services, rising complexity of need and decreasing financial resource. In this context, understanding and improving your service provision, keeping adults safe and maintaining a balanced budget is a formidable challenge.

Addressing this challenge is impossible without a clear understanding of your services and how resources are used. This requires (1) accurate, up-to-date systems with data on activity, cost and quality and (2) a well-managed relationship with providers. Below we describe our work in these areas.

To learn more about how we could help you contact John Copps on

Our offer: Using data to improve your services

We can support you to design and implement improvements to your processes of collecting, managing and using information, helping to make best use of resources, manage risk and balance your budget.

Our expert consultants will work with you to design a solution that suits your circumstances, works with your existing case management system and fits with your service’s culture. Our approach is to engage everyone that will use the data, allowing them to shape the product and addressing any scepticism or challenge directly.

Key areas where we can help you include:

  • Aligning systems to your social work model – ensuring your systems meet the needs of your practice (rather than the system driving it), so that you have the information you need
  • Developing data dashboards – clear and straightforward visual representations of the information that you need to see
  • Establishing a data infrastructure – setting up processes to record, manage and distribute data, and training your workforce to use it effectively
  • Understanding the ‘so what’ of the data – describing how you should respond to changes and what this means

To download a leaflet describing our offer click here.

Our offer: Managing your adult social care provider market

Managing the market for providers of adult social care is a critical part of ensuring services users receive the support they need and that the public gets value for money.

We can help you improve how you manage relationships with providers, and find the right balance in terms of ensuring quality and the risks associated with demand. We will work with you to design and implement a solution that suits your circumstances and appreciates the starting point with your market of providers.

Key areas where we can help you include:

  • Understanding demand for services, now and in the future
  • Engaging with your providers to uncover issues and facilitating a positive dialogue around what could be different
  • Helping you define your commissioning intentions and developing a market statement
  • Reviewing existing commissioning and contract management arrangements to get best value for money
  • Establishing a process to monitor paid-for bed occupancy and vacancy rates within your providers

To download a leaflet describing our offer click here.

To learn more about how we could help you contact John Copps on

Some examples of our work

North East Lincolnshire Council – reviewing the council’s approach to adult safeguarding, producing an independent perspective on quality and a series of practical recommendations for change.

Rochdale Adult Social Care and PossAbilities the local team delivered a range of services direct to the local community, primarily focused on people with Learning Disabilities and Older People. We support the team to spin-out from the council and become a public service mutual. We have subsequently worked with the organisation to support its growth and development, relationships with partners and data and performance requirements.